| The Financial Services Authority (FSA) |
| The FSA is the independent watchdog
that regulates financial services. It requires us to give you this
document. Please use this information to decide whether our services
are right for you. |
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| 2. What products do we offer? |
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| Mortgages |
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We offer mortgages
from the whole market |
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We only offer
mortgages from a limited number of lenders |
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We only offer
mortgages from a single lender |
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| Insurance |
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We will advise and make a recommendation for you after we have assessed your needs for Term Assurance, Critical Illness, Private Medical Insurance, Mortgage Payment Protection, Income Protection Insurance and Household Insurance. |
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You will not receive advice or a recommendation from us for Term Assurance, Critical Illness, Private Medical Insurance, Mortgage Payment Protection, Income Protection Insurance and Household Insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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| 3. Which services will we provide you with? |
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| Mortgage |
Insurance |
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We will advise
and make recommendations for you after we have assessed your
needs. |
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You will not
receive advice or recommendations from us. We may ask some
questions to narrow down the selection of products that we
will provide details on. You will then need to make your own
choices about how to proceed. |
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| 4. What will you have to pay for our services? |
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| Insurance |
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No fee will
be charged. |
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You will receive a quotation, which will tell you about any
other fees relating to any particular insurance policy. |
| Mortgages |
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No fee. We will
be paid commission from the lender.
Or |
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A fee of up
to £750 and we will also be paid commission from the
lender. This fee becomes due on confirmation of the mortgage
offer but can be paid at completion.
Or |
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A fee only for
our advice of 1.5‰ of the loan (e.g. for a loan of £100,000
the fee would be £1,500). This fee becomes due on confirmation
of the mortgage offer but can be paid at completion. Any commission
from the lender will be refunded to you. |
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NOTE - You will receive a key facts illustration
when considering a particular mortgage which will tell you
about any fees relating to it.
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| Refund of
Fees |
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If we charge
you a fee, and your mortgage does not go ahead you will receive: |
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A full refund |
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No refund if
you decide not to take out the mortgage after the lender has
issued a satisfactorily mortgage offer. |
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| 5. Who regulates us? |
blueskymortgages,
1306 High Road, Whetstone, London, N20 9HJ is authorised and regulated
by the Financial Services Authority. Our FSA Register Number is
300298.
Our permitted business is advising on and arranging mortgages and
general insurance.
You can check this on the FSA's Register by visiting the FSA's website
www.fsa.gov.uk/register/
or by contacting the FSA on 0845 606 1234. |
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| 6. What to do if you have a complaint |
If you wish to register a complaint,
please contact us:
...in writing - write to:
blueskymortgages,
Complaints Department, 1306 High Road, Whetstone, London N20 9HJ.
...by phone - telephone 020 8369 5888
If you cannot settle your complaint with us, you may be entitled
to refer it to the Financial Ombudsman Service. |
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| 7. Are we covered by the Financial Services Compensation
Scheme (FSCS)? |
| We are covered by the FSCS.
You may be entitled to compensation from the scheme if we cannot
meet our obligations. This depends on the type of business and the
circumstances of the claim. |
| Insurance |
| Insurance advising and arranging
is covered for 100% of the first £2,000 and 90% of the remainder
of the claim, without any upper limit. |
| Mortgages |
Mortgage advising and arranging
is covered for 100% of the first £30,000 and 90% of the next
£20,000 so the maximum compensation is £48,000.
Further information about compensation scheme arrangements is available
from the FSCS. |
Calls may be recorded for quality and training purposes. |
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